מרכז העזרה

• Why does the key need withdrawal permission?

  A transfer is your exchange sending assets to your dedicated SleeplessNode exchange address, which takes withdrawal permission. SleeplessNode never places orders in your exchange account, so it never needs trading permission. If a key has trading, futures, or internal transfer permission, linking is refused.

• Is my money safe if the key leaks?

  The key works only from SleeplessNode’s server IPs and can’t be used anywhere else. With the withdrawal allowlist on, it can only withdraw to allowlisted addresses, which means your dedicated exchange address. If in doubt, delete the key at your exchange and unlink it here.

• Which exchanges are supported?

  12 for now: Binance, OKX, Bybit, Coinbase, Kraken, Bitget, KuCoin, Gate, Crypto.com, HTX, MEXC, Coincheck. Coincheck supports BTC only.

• What is the minimum transfer?

  After conversion, each transfer must arrive as at least 100 USDC, plus your exchange’s withdrawal fee. How fast it arrives depends on how quickly the exchange processes the withdrawal and on network confirmations.

• Can exchange assets join a strategy?

  You can move assets in from a linked exchange. After they arrive they are recorded as USDC using the conversion rule at that time. The return after the cycle is on the position record. Accepted does not mean the funds have arrived. Coincheck doesn’t support USDC, so that return is recorded on your platform balance.